Frequently Asked Questions

  1. Fulfillment Time Related Question: See Updates Page

  2. Shipping Question: See Shipping Page

  3. When will a Sold-Out book (or patch/other item) be back in stock?: If the book (patch/other item) is not available for purchase on this website, then we do not have a date to give you. If an item is not available for purchase on our Purchase Page, then it is not available.

  4. Can I get on a list to be notified when a book (or patch/other item) is back in stock?: We do not maintain waiting lists. However, if you subscribe to our email newsletter (at the bottom of this page) and follow us on Facebook and Instagram, you will be among the first to know!

  5. Can I purchase an item on pre-order before a product page is made available on this website for its purchase? No. While we appreciate your support, our e-commerce system charges credit cards / PayPal immediately once the checkout process is completed, and we do not want to take your money until we have a reasonably accurate estimate of when the product will be able to be shipped and are confident that it is not too far out into the future. If an item is not available for purchase on our Purchase Page, then it is not available.

  6. Can I just go ahead and pay for the item even though a product page has not been made available on this website for its purchase? No. See above.

  7. How can I be the first to know when a new item becomes available for purchase? We do not maintain waiting lists. However, if you subscribe to our email newsletter (at the bottom of this page) and follow us on Facebook and Instagram, you will be among the first to know!

  8. Do you maintain customer waiting lists for pre-order and out-of-stock items? No.

Your question is not answered here? You can contact us HERE